Behavior and Organizational Development

Code:	MGUS018		Acronym:	CDO
Scientific Area:

Occurrence: 2023/24 - 2S

Teaching Area:

Gestão

Courses

Acronym	Nº de Estudantes	Plano de Estudos	Academic Year	Credits	Horas Contacto	Total Hours
MGUSE	22	Mestrado em Gestão de Unidades de Saúde	1º	5	30	125

Hours Actually Taught

MGUS-1-7ED

Theoretical and Practical:

29,00

Teaching - Weekly Hours Theoretical and Practical: 2,07 Type Teacher Classes Hours Theoretical and Practical Totals 1 2,07 Neuza Manuel Pereira Ribeiro - ESGTS   2,07

Teaching - Responsabilities Teacher Responsabilidade Susana Cristina Henriques Leal - ESGT Responsável

Learning outcomes of the curricular unit (knowledge, skills and competences to be developed by the students)

At the end of the curricular period of this UC, the student should be able to understand the concepts to:
LO 1. Characterize leadership in health organizations
LO 2. Relate leadership to organizational culture
LO 3. Identify factors to promote teamwork
LO 4. Define conflict management strategies
LO 5. Define strategies for change management in health organizations

Syllabus

S1. Leadership and management in health organizations
S2. Leadership profiles and organizational culture
S3. Team Building
S4. Commitment and Motivation
S5. Conflict management and negotiation
S6. Change Management in Health Organizations

Demonstration of the syllabus coherence with the curricular unit's learning objectives

This coherence derives from the interconnection of the programmatic contents with the learning objectives (LO), as explained below:
LO1. S1 of the syllabus
LO2. S2 of the syllabus
LO3. S3 and S4 of the syllabus
LO4. S5 of the syllabus
LO5. S6 of the syllabus

Teaching methodologies (including evaluation)

The classes will be theoretician-practical with the exposition of the fundamental concepts and theories of the syllabus, as well as the analysis and discussion of texts, case studies, videos and student work. Seminars with the participation of guest speakers will also be used. In classes, the following methodologies will be used
M1. expositive method (for the exposition of the fundamental concepts and theories);
M2. participatory method (involving students in the discussion of texts, case studies, videos, with a view to integration and consolidation of knowledge, debates on the theoretical component);
M3. active method (for dynamics of skills development, as well as individual and group work).

Demonstration of the coherence between the teaching methodologies and the learning outcomes

The exposition of fundamental concepts and theories (M1) equips students with the necessary knowledge to critically identify leadership approaches (LO1, LO2), as well as to know which are the main concepts and theories related to teamwork, conflict management and change management (LO3, LO4 and LO5).
The discussion of texts, the resolution of cases and the critical analysis of videos and documentaries (M2), related to leadership, motivation, teamwork, conflict management and change management (LO1, LO2, LO3, LO4, LO5 and LO6), will allow students to approach the complexity of behaviour and organizational development in health organizations, aware of the growing demands of this sector.
The research and realization of a thematic work and group dynamics (M3) will contribute to the development of critical thinking and the decision-making process, as well as to the acquisition of leadership skills, change management and conflict management (LO1, LO2, LO3, LO4, LO5 and LO6).
The different learning objectives will be assessed through the work to be developed and presented in class (A1& A2).
In summary:
LO1. M1, M2 and M3 (A1& A2)
LO2. M1, M2 and M3 (A1& A2)
LO3. M1, M2 and M3 (A1& A2)
LO4. M1, M2 and M3 (A1& A2)
LO5. M1, M2 and M3 (A1& A2)
LO6. M1, M2 and M3 (A1& A2).

Bibliography (Mandatory resources)

Borkowski, N. & Meese, K. (2022). Organizational Behavior, Theory, and Design in Health Care. James & bartlett Learning.
Cunha, M.; Rego, A.; Cunha, R. C.; Cardoso, C. C.; Neves, P. (2016). Manual de Comportamento Organizacional e Gestão (8.ª ed.). Lisboa: RH editora.
Maccoby, M., Norman, C. L., Norman, C. J., Margolies, R. (2013). Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health. Jossey-Bass.
Parkin, P. (2009). Managing Change in Healthcare: Using Action Research. Sage.
Weiss, D., Tilin, F. & Morgan, M. (2018). The Interprofissional Health Care Team: Leadership and Development (2nd Ed.). Jones & Bartlett Learning.

Observations

Borkowski, N. & Meese, K. (2022). Organizational Behavior, Theory, and Design in Health Care. James & bartlett Learning.
Cunha, M.; Rego, A.; Cunha, R. C.; Cardoso, C. C.; Neves, P. (2016). Manual de Comportamento Organizacional e Gestão (8.ª ed.). Lisboa: RH editora.
Maccoby, M., Norman, C. L., Norman, C. J., Margolies, R. (2013). Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health. Jossey-Bass.
Parkin, P. (2009). Managing Change in Healthcare: Using Action Research. Sage.
Weiss, D., Tilin, F. & Morgan, M. (2018). The Interprofissional Health Care Team: Leadership and Development (2nd Ed.). Jones & Bartlett Learning.